Common Q & A
1. How are your bras like and can I add padding?
All our bras are made in bikini back style which mean its a bra in the front and ties like a bikini top in the back. For just $8, you can easily upgrade to a padded bra.
2. How do your bottoms run? I'm not sure what size to order.
We use the standard measurements when creating bottoms. These measurements are based on the Average US Woman size:
If you want to be extra sure the bottoms fit, you can send us your measurement and we will make accordingly.
3. How long is processing time?
About 5-7 business days through out most of the year. (Shipping time is not included. ) 2-3 weeks around Halloween season (September & October)
4. Is there any way I can pay extra to get my items faster?
Yes. For $40, we can rush your order . Processing time will be reduce to 3 to 5 business days. This does not include shipping time.
5. My outfit does not fit me. Can I return it?
Custom bra and skirt can be return or exchange. If you need a custom bra exchanged for a different size there is a $40 fee that will be required since we will need to make it over from scratch.
Refunds are subject to a 15% restocking/labor fee. No refund for shipping.
EVERYTHING ELSE IS FINAL SALE. NO RETURN FOR ON SALE ITEM, ACCESSORIES, BIKINI, ORDERS PURCHASED UNDER READY-TO-SHIP SECTION, SHORT OR UNDERWEAR.
NO RETURN FOR ALL ORDERS PLACED WITHIN THE MONTH OF SEPTEMBER & OCTOBER.
6. I placed an order for a brand new custom outfit, will I get a photo of how my custom outfit will look like?
Yes. Before sending any custom orders out, you will receive a photo of it. You will only have one chance to revise anything on the outfit that you don't like before we ship it out. Each additional revision are subject to $20 fee.
7.Can I change the color of any outfit in your shop?
Yes. All items in our shop can fully be customized however there is a $15 custom fee. When checking out, be sure to include the changes that you want in the "Note" section.
8. I need my outfit by a certain date. How will I know it is guaranteed it will arrive on time?
As long as you tell us the date that you need it by, we will generally try to do our best to accommodate your request to have it made fast and efficiently.
9. Do you make children costumes or children dance wear?
Yes! Please message us for price and details.